Privacy Policy
Privacy Policy
Introduction
At Elevate Wellness, we are committed to looking after your personal information. This policy explains how we collect, use, and protect your data so you can feel confident and reassured while focusing on your movement and care.
Information We Collect
- Contact details (name, email, phone number)
- Health information relevant to your physiotherapy and Pilates care
- Booking details and appointment history
- Payment information processed securely by our providers
How We Use Your Data
We use your information to provide professional care, manage your bookings, securely process payments, and occasionally send you clinic updates or health tips to support your wellbeing journey.
Sharing & Retention
We share your data only when necessary with trusted partners like Cliniko (our booking system), secure payment providers, and email tools. We keep your records only as long as required for clinical standards and to provide you with ongoing care.
Your Rights & Contact
Under GDPR, you have the right to access, correct, or delete your information. If you have any questions or wish to make a complaint, please contact us at Hello@elevatewellness.ie.